Sathisung.com is committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This privacy is important to us, and describes how we collect, use and share information about you. This policy is intended to help you
What type of personal information does Sathisung.com collect from you?
We collect following type information about you and/or your usage to provide better services and offerings:
In order to avail the service you provide the following information:
1. Information submitted by you
- While registering for our service, you share with us your personal details, such as name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests etc…
- When you avail for a paid service, you provide us or our payment service provider with information, such as your debit or credit card number or UPI.
- Testimonials submitted by you including your success story and photos.
- Information submitted by you voluntarily while participating in surveys contest, promotions or events.
- Details shared with our customer care team. (This information used to monitor or for training purposes and to ensure a better service).
- Your chats and messages with other users as well as the content you publish will be processed as a part of the service.
2. Information not submitted by you
- User activity
We collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, your interaction with other users.
- Device Information
We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
- SMS permission
We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway.
3. Information receive from others
In addition to the information you provide us directly, we receive information about you from others, such as:
- Social Media
We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to connect with us or to avail our services.
How we secure your information?
The security and confidentiality of your Personal Information is important to us and Sathisung has invested significant resources to protect the safekeeping and confidentiality of your personal data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the internet, we cannot guarantee that data, during transmission through the internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry.When using external service providers acting as processors, we require that they adhere to the same standards as Sathisung does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. By accepting the terms of this Privacy Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your Personal Information.
How long we keep your information?
We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyze about the use of our Services, not to specifically analyze personal characteristics about you.
Cookies and other tracking Tools./ Technologies
We and our third-party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons etc. to identify you and your user behavior. You may read our Cookies Policy for more information as why we use Cookies and how you can control their use, through your browser settings and other tools
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyze information that does not contain Personal Information for trends and statistics.
Changes to this Privacy Policy
Sathisung.com reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification.
Compliance with a legal obligation:
Your Personal Information may be processed by Sathisung.com, to the extent that such processing is necessary to allow Sathisung.com to comply with a legal obligation. An example of this would be if Sathisung.com is required to disclose your Personal Information to respond to a court order or if Sathisung.com is required to retain specific records for a fixed period to comply with requirements under any applicable law.
Required Minimum Age
To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for IEIL to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
Disclaimer
IEIL does not store any account related information or any credit / debit card details. IEIL shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with Sathisung.com, which is not requested by Sathisung.com during registration, (whether mandatorily or optionally), Sathisung.com will not be liable for any information security breach or disclosure in relation to such information.
If you have any questions regarding this Privacy Policy or the protection of your Personal Information, please contact Sathisung’s Data Protection Officer/ Grievance Officer at the following:
Data Protection Officer/ Grievance Officer
In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer:
help@Sathisung.com.
Rajkot
Contact uson
Customer Service Number: (+91) - 97124 97174
Email: help@sathisung.com
